FAQ

๐Ÿ“ฆ Shipping & Processing

Processing Time

Orders are carefully packed and shipped within 3โ€“4 days. Since Iโ€™m a one-woman show running every part of this business, I truly appreciate your patience while I make sure everything is perfect before it heads your way. ๐Ÿ’–

๐ŸŒ International Shipping

We ship world-wide โœˆ๏ธ

Tracking Info

  • Sticker-Only Orders Within Canada: Sent via untracked letter mail to keep costs low for you, if you prefer full tracking the option is available.

  • U.S. Sticker Orders: Shipped through Chit Chats with partial tracking (updates stop once it crosses into the U.S.).

  • Keychains & Larger Orders: Always shipped with full tracking due to size.

๐Ÿ“ฎ Missing Mail

Letter mail can sometimes take longer than expected. If your order is late beyond the estimated delivery window, send me a message through the Contact page with your order number โ€” Iโ€™ll help you sort it out.

๐Ÿšซ Address Changes

Please double-check your shipping address before placing an order. If you spot a mistake, contact me right away. Once your order is processed, I canโ€™t make changes, and refunds canโ€™t be issued for packages sent to an incorrect address.